Information We Collect
When you contact us or submit a service request, we may collect information such as your name, phone number, email address, service location, RV or golf cart information, and details about the service you are requesting.
How We Use Your Information
We use the information you provide only as needed to respond to your request, communicate with you, schedule and provide service, prepare for a service visit, maintain ordinary business records, and operate Heritage Road RV.
When Information May Be Processed or Disclosed
We do not share customer information for marketing. Information may be processed by service providers that help us operate the business, such as website hosting or email providers, or disclosed when reasonably necessary to comply with law, protect our rights, prevent fraud, or provide a service you specifically request.
Website Service Requests
Information submitted through our website service-request form is sent to Heritage Road RV so we can respond to you. Please do not submit sensitive financial information, passwords, Social Security numbers, or other information that is not necessary for an RV or golf cart service request.
Data Retention
We retain customer communications and service information only for as long as reasonably useful for providing service, maintaining business records, resolving questions, or meeting legal and accounting obligations.
Your Choices
You may contact us if you would like to ask what information you have provided, correct it, or request that information no longer needed for legitimate business or legal purposes be deleted.
Contact
Questions about this policy may be sent to Email Heritage Road RV.
Last updated: September 2026.